Contact forms

When you fill out a contact form on our site, we collect your name, email address, and any other details you provide. We use this information to respond to your inquiry or follow up on your project request. We do not share or sell this data to any third party.

Email Marketing

If you subscribe to our newsletter or download a free resource, your name and email address will be collected and stored securely via Flodesk, our email marketing provider. You can unsubscribe at any time by clicking the link at the bottom of any of our emails.

 

Analytics

We use Google Analytics to help us understand how visitors interact with our site. This tool collects anonymous data such as IP address, device type, browser information, and pages visited. This information helps us improve our website experience.

Embedded Content & Third Parties

Some pages may include embedded content (e.g. Instagram feeds, YouTube videos, Pinterest pins). These behave the same as if you visited the other site directly and may collect data, use cookies, or monitor your interaction.

Who we share your data with

We do not sell or rent your data. The only third parties we work with are:

• Flodesk – for managing our email list

• Google Analytics – for tracking site usage

• WooCommerce  – for managing digital orders

How long we retain your data

We retain contact form submissions and email list data indefinitely (unless you request deletion), so we can continue providing service or resources. Website analytics data is stored as per Google Analytics retention settings.

Your rights over your data

If you have submitted a form or subscribed to our list, you can request to receive a copy of the data we hold about you. You can also request that we erase any personal data we hold. This does not include data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Your data may be stored on secure servers operated by Flodesk, Google, or our hosting provider. We take data privacy seriously and use security measures to protect your information.

UK GDPR Compliance

As a business registered in the United Kingdom, we comply with the UK General Data Protection Regulation (UK GDPR). This means we are committed to protecting your personal data and being transparent about how we collect, use, and store it.

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your personal data

• Withdraw consent at any time

• File a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

If you have any concerns about your data, please contact us at: maya@creativemayaa.com